{"id":411873,"date":"2024-06-29T22:13:28","date_gmt":"2024-06-29T22:13:28","guid":{"rendered":"http:\/\/savepearlharbor.com\/?p=411873"},"modified":"-0001-11-30T00:00:00","modified_gmt":"-0001-11-29T21:00:00","slug":"","status":"publish","type":"post","link":"https:\/\/savepearlharbor.com\/?p=411873","title":{"rendered":"<span>The true cost of free labour \u2014 and how startup founders can find their way around it<\/span>"},"content":{"rendered":"<div><!--[--><!--]--><\/div>\n<div id=\"post-content-body\">\n<div>\n<div class=\"article-formatted-body article-formatted-body article-formatted-body_version-2\">\n<div xmlns=\"http:\/\/www.w3.org\/1999\/xhtml\">\n<p>Starting a startup can be tricky. To make money, you need clients. To attract clients, you need a portfolio. To have an attractive portfolio, you need to\u2026 Well, you see where I\u2019m going with this. A lot of founders offer their services for free to escape this cycle. However, there are plenty of issues with this approach. It\u2019s certainly not the silver bullet it might seem. Here we are discussing this topic in detail.<\/p>\n<figure class=\"full-width\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/habrastorage.org\/r\/w780q1\/getpro\/habr\/upload_files\/f0d\/45d\/3fa\/f0d45d3fac863d4a685148c4874eed28.jpeg\" alt=\"Pic by Sanmeet Chahil \/ Unsplash.com\" title=\"Pic by Sanmeet Chahil \/ Unsplash.com\" width=\"2000\" height=\"1584\" data-src=\"https:\/\/habrastorage.org\/getpro\/habr\/upload_files\/f0d\/45d\/3fa\/f0d45d3fac863d4a685148c4874eed28.jpeg\" data-blurred=\"true\"\/><figcaption>Pic by Sanmeet Chahil \/ Unsplash.com<\/figcaption><\/figure>\n<h2>Cheaper than cheap<\/h2>\n<p>We are biased against free stuff. It is rarely useful and almost never good. We enjoy books, but being given one is a recipe for never opening it in the first place. Think of something free you actually put to use. Hard, isn\u2019t it? So what does this tell us about free online content, digital goods and other services?<\/p>\n<p>They get a bad rep. So even an exciting offer, such as free samples of your product, may end up being viewed as manipulative. Instead of building a relationship of trust and substance, it will turn the client off. And that\u2019s how you get passive aggressive comments. That\u2019s how social media pundits tear your business apart, explaining what exactly you got wrong. That\u2019s how people publicly denounce your company and warn their friends not to trust you. That\u2019s why offering to work for free is a bad strategy.<\/p>\n<p>To make things worse, your lack of accomplishment will be judged as a lack of competence. Clients will not be open to the possibility of your work being any good, but they will be on a lookout for a catch. They will expect the price of your product to be offset by the effort needed to clean it up. Nobody wants sloppy and unprofessional help. Thus, a proposition of free labour will always be met with suspicion.<\/p>\n<p>Luckily, there are ways to prove your expertise. Producing educational content is one of them.<\/p>\n<h2>Reputation through content<\/h2>\n<p>The internet is filled with useless, often outdated things. Content related to your field of work is no exception. You can establish yourself by providing value to the community \u2014 your clients, buyers and users of your products \u2014 you\u2019re going to be a part of. So, start by taking a look at what\u2019s already out there. Make a list of all the major content providers in the field and study what they offer.<\/p>\n<figure class=\"full-width\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/habrastorage.org\/r\/w780q1\/getpro\/habr\/upload_files\/e9f\/19f\/855\/e9f19f8556d0bce1d1b8eaa7269bcae0.jpeg\" alt=\"Pic by Kaleidico \/ Unsplash.com\" title=\"Pic by Kaleidico \/ Unsplash.com\" width=\"2000\" height=\"1489\" data-src=\"https:\/\/habrastorage.org\/getpro\/habr\/upload_files\/e9f\/19f\/855\/e9f19f8556d0bce1d1b8eaa7269bcae0.jpeg\" data-blurred=\"true\"\/><figcaption>Pic by Kaleidico \/ Unsplash.com<\/figcaption><\/figure>\n<p>Pay close attention to how the pieces are received. Successful, well-received content will point at the things your community needs more of. Such content is likely to provide actionable solutions or shed light on current issues within the industry. Get to the bottom of what people are interested in, why it\u2019s so popular and expand on it. Likewise, angry comments will reveal the systematic problems your community faces. Make sure you do not take this criticism lightly or blame it on a \u2018vocal minority\u2019. Silence can be a sign of mediocrity, but anger always exposes unresolved issues. An angry response, no matter how badly written, requires some effort. So, chances are, it\u2019s because your audience was hit where it hurts.<\/p>\n<p>Armed with this information, you can dive deeper into these subjects, offering in-depth analysis. These pieces will easily resonate with your potential clients, making for great discussion starters.<\/p>\n<h2>Reputation through education<\/h2>\n<p>Web development makes for an easy example of this strategy. Let\u2019s say you want to start a web design business, and plan on using React. While there\u2019s no shortage of getting started guides, half of them is outdated, and the other half is terribly written. The guides for absolute beginners are boring and repetitive. The guides for established programmers are boiled down and hard to navigate. You\u2019d be lucky to find something concise and insightful that describes <em>how <\/em>things work, rather than what to do.<\/p>\n<p>You can go through a dozen most popular beginners\u2019 guides and try to complete them yourself. You will probably find parts that are badly written or hard to follow. Which means there were people before you who found them even more confusing \u2013 you\u2019ve got your audience. What you need is to approach this problem in an accessible manner. Look for related StackOverflow questions and figure out the most frequent causes for these misunderstandings. Find a bunch of good programming content and see how it balances depth, logic and accessibility. Try to structure your article in a way that\u2019s easy to digest.<\/p>\n<figure class=\"full-width\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/habrastorage.org\/r\/w780q1\/getpro\/habr\/upload_files\/152\/ef7\/69b\/152ef769ba88de6c415cda90ee56a23a.jpeg\" alt=\"Pic by Karl Pawlowicz \/ Unsplash.com\" title=\"Pic by Karl Pawlowicz \/ Unsplash.com\" width=\"2000\" height=\"1497\" data-src=\"https:\/\/habrastorage.org\/getpro\/habr\/upload_files\/152\/ef7\/69b\/152ef769ba88de6c415cda90ee56a23a.jpeg\" data-blurred=\"true\"\/><figcaption>Pic by Karl Pawlowicz \/ Unsplash.com<\/figcaption><\/figure>\n<p>Programming in general has a reputation for terrible educational content. So, start by describing your personal experience with the issue. An impersonal know-it-all perspective is best left for reference books. Explain how you see the problem and provide an overview of possible solutions. Ask for feedback. Encourage readers to propose corrections and amendments. Once you gather enough feedback, you\u2019ll be ready to create your own tutorial, one that is guaranteed to be better and more accessible. When you complete this project, you will gain real-world problem solving experience, establish meaningful relationships with potential clients, and yourself as an active member of your community.<\/p>\n<h2>Reaping the benefits<\/h2>\n<p>The benefits of this effort can only be reaped further down the road. But, unlike giving away your products for free, marketing your <em>expertise <\/em>early on<em> <\/em>guarantees a much greater payout:<\/p>\n<ul>\n<li>\n<p>You will earn a reputation among your peers and establish your online presence.<\/p>\n<\/li>\n<li>\n<p>You will work through and learn to live with the problems you\u2019re going to face anyway.<\/p>\n<\/li>\n<li>\n<p>You will learn to engage your audience in an open dialogue. Most businesses find this essential skill difficult to master, which inhibits their future growth.<\/p>\n<\/li>\n<\/ul>\n<p>In the end, you\u2019ll have something to attract customers with, as well as a body of work outlining your workflow and values. This will serve as proof of competence and go a long way to eliminate your early clients\u2019 distrust. However, you should be mindful of your online persona, and make sure that what you write accurately reflects how you approach your craft. The worst thing you can do is overpromise and underdeliver. Your clients will judge you by the quality of your work, so stay humble.<\/p>\n<p>If you focus on making your community a better place, your own success will follow.<\/p>\n<hr\/>\n<p><strong>Further reading:<\/strong><\/p>\n<ul>\n<li>\n<p><a href=\"https:\/\/habr.com\/ru\/company\/spbifmo\/blog\/538946\/\">The founder\u2019s guide to AngelList<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/habr.com\/ru\/company\/spbifmo\/blog\/535828\/\">Going global: a guide to Product Hunt<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/habr.com\/ru\/company\/spbifmo\/blog\/541166\/\">How startups can cut through passive-aggressive media<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/news.itmo.ru\/en\/startups_and_business\/startup\/news\/9969\/\">ITMO graduate Nikolai Golos on launching a startup<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/news.itmo.ru\/en\/startups_and_business\/startup\/news\/9855\/\">Bringing a startup to the US: a step-by-step guide<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/news.itmo.ru\/en\/startups_and_business\/startup\/news\/9972\/\">How to promote your business online<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/news.itmo.ru\/en\/startups_and_business\/startup\/news\/10055\/\">Digital promotion: how to do it right<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/habr.com\/en\/company\/spbifmo\/blog\/499932\/\">Starting your career at ITMO University<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/news.itmo.ru\/en\/startups_and_business\/startup\/news\/10138\/\">Demo day at ITMO Preaccelerator<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/habr.com\/en\/company\/spbifmo\/blog\/504546\/\">A closer look at ITMO University<\/a><\/p>\n<\/li>\n<\/ul>\n<hr\/>\n<\/div>\n<\/div>\n<\/div>\n<p><!----><!----><\/div>\n<p><!----><!----><br \/> \u0441\u0441\u044b\u043b\u043a\u0430 \u043d\u0430 \u043e\u0440\u0438\u0433\u0438\u043d\u0430\u043b \u0441\u0442\u0430\u0442\u044c\u0438 <a href=\"https:\/\/habr.com\/ru\/articles\/548328\/\"> https:\/\/habr.com\/ru\/articles\/548328\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<div><!--[--><!--]--><\/div>\n<div id=\"post-content-body\">\n<div>\n<div class=\"article-formatted-body article-formatted-body article-formatted-body_version-2\">\n<div xmlns=\"http:\/\/www.w3.org\/1999\/xhtml\">\n<p>Starting a startup can be tricky. To make money, you need clients. To attract clients, you need a portfolio. To have an attractive portfolio, you need to\u2026 Well, you see where I\u2019m going with this. A lot of founders offer their services for free to escape this cycle. However, there are plenty of issues with this approach. It\u2019s certainly not the silver bullet it might seem. Here we are discussing this topic in detail.<\/p>\n<figure class=\"full-width\"><figcaption>Pic by Sanmeet Chahil \/ Unsplash.com<\/figcaption><\/figure>\n<h2>Cheaper than cheap<\/h2>\n<p>We are biased against free stuff. It is rarely useful and almost never good. We enjoy books, but being given one is a recipe for never opening it in the first place. Think of something free you actually put to use. Hard, isn\u2019t it? So what does this tell us about free online content, digital goods and other services?<\/p>\n<p>They get a bad rep. So even an exciting offer, such as free samples of your product, may end up being viewed as manipulative. Instead of building a relationship of trust and substance, it will turn the client off. And that\u2019s how you get passive aggressive comments. That\u2019s how social media pundits tear your business apart, explaining what exactly you got wrong. That\u2019s how people publicly denounce your company and warn their friends not to trust you. That\u2019s why offering to work for free is a bad strategy.<\/p>\n<p>To make things worse, your lack of accomplishment will be judged as a lack of competence. Clients will not be open to the possibility of your work being any good, but they will be on a lookout for a catch. They will expect the price of your product to be offset by the effort needed to clean it up. Nobody wants sloppy and unprofessional help. Thus, a proposition of free labour will always be met with suspicion.<\/p>\n<p>Luckily, there are ways to prove your expertise. Producing educational content is one of them.<\/p>\n<h2>Reputation through content<\/h2>\n<p>The internet is filled with useless, often outdated things. Content related to your field of work is no exception. You can establish yourself by providing value to the community \u2014 your clients, buyers and users of your products \u2014 you\u2019re going to be a part of. So, start by taking a look at what\u2019s already out there. Make a list of all the major content providers in the field and study what they offer.<\/p>\n<figure class=\"full-width\"><figcaption>Pic by Kaleidico \/ Unsplash.com<\/figcaption><\/figure>\n<p>Pay close attention to how the pieces are received. Successful, well-received content will point at the things your community needs more of. Such content is likely to provide actionable solutions or shed light on current issues within the industry. Get to the bottom of what people are interested in, why it\u2019s so popular and expand on it. Likewise, angry comments will reveal the systematic problems your community faces. Make sure you do not take this criticism lightly or blame it on a \u2018vocal minority\u2019. Silence can be a sign of mediocrity, but anger always exposes unresolved issues. An angry response, no matter how badly written, requires some effort. So, chances are, it\u2019s because your audience was hit where it hurts.<\/p>\n<p>Armed with this information, you can dive deeper into these subjects, offering in-depth analysis. These pieces will easily resonate with your potential clients, making for great discussion starters.<\/p>\n<h2>Reputation through education<\/h2>\n<p>Web development makes for an easy example of this strategy. Let\u2019s say you want to start a web design business, and plan on using React. While there\u2019s no shortage of getting started guides, half of them is outdated, and the other half is terribly written. The guides for absolute beginners are boring and repetitive. The guides for established programmers are boiled down and hard to navigate. You\u2019d be lucky to find something concise and insightful that describes <em>how <\/em>things work, rather than what to do.<\/p>\n<p>You can go through a dozen most popular beginners\u2019 guides and try to complete them yourself. You will probably find parts that are badly written or hard to follow. Which means there were people before you who found them even more confusing \u2013 you\u2019ve got your audience. What you need is to approach this problem in an accessible manner. Look for related StackOverflow questions and figure out the most frequent causes for these misunderstandings. Find a bunch of good programming content and see how it balances depth, logic and accessibility. Try to structure your article in a way that\u2019s easy to digest.<\/p>\n<figure class=\"full-width\"><figcaption>Pic by Karl Pawlowicz \/ Unsplash.com<\/figcaption><\/figure>\n<p>Programming in general has a reputation for terrible educational content. So, start by describing your personal experience with the issue. An impersonal know-it-all perspective is best left for reference books. Explain how you see the problem and provide an overview of possible solutions. Ask for feedback. Encourage readers to propose corrections and amendments. Once you gather enough feedback, you\u2019ll be ready to create your own tutorial, one that is guaranteed to be better and more accessible. When you complete this project, you will gain real-world problem solving experience, establish meaningful relationships with potential clients, and yourself as an active member of your community.<\/p>\n<h2>Reaping the benefits<\/h2>\n<p>The benefits of this effort can only be reaped further down the road. But, unlike giving away your products for free, marketing your <em>expertise <\/em>early on<em> <\/em>guarantees a much greater payout:<\/p>\n<ul>\n<li>\n<p>You will earn a reputation among your peers and establish your online presence.<\/p>\n<\/li>\n<li>\n<p>You will work through and learn to live with the problems you\u2019re going to face anyway.<\/p>\n<\/li>\n<li>\n<p>You will learn to engage your audience in an open dialogue. Most businesses find this essential skill difficult to master, which inhibits their future growth.<\/p>\n<\/li>\n<\/ul>\n<p>In the end, you\u2019ll have something to attract customers with, as well as a body of work outlining your workflow and values. This will serve as proof of competence and go a long way to eliminate your early clients\u2019 distrust. However, you should be mindful of your online persona, and make sure that what you write accurately reflects how you approach your craft. The worst thing you can do is overpromise and underdeliver. Your clients will judge you by the quality of your work, so stay humble.<\/p>\n<p>If you focus on making your community a better place, your own success will follow.<\/p>\n<hr\/>\n<p><strong>Further reading:<\/strong><\/p>\n<ul>\n<li>\n<p><a href=\"https:\/\/habr.com\/ru\/company\/spbifmo\/blog\/538946\/\">The founder\u2019s guide to AngelList<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/habr.com\/ru\/company\/spbifmo\/blog\/535828\/\">Going global: a guide to Product Hunt<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/habr.com\/ru\/company\/spbifmo\/blog\/541166\/\">How startups can cut through passive-aggressive media<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/news.itmo.ru\/en\/startups_and_business\/startup\/news\/9969\/\">ITMO graduate Nikolai Golos on launching a startup<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/news.itmo.ru\/en\/startups_and_business\/startup\/news\/9855\/\">Bringing a startup to the US: a step-by-step guide<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/news.itmo.ru\/en\/startups_and_business\/startup\/news\/9972\/\">How to promote your business online<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/news.itmo.ru\/en\/startups_and_business\/startup\/news\/10055\/\">Digital promotion: how to do it right<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/habr.com\/en\/company\/spbifmo\/blog\/499932\/\">Starting your career at ITMO University<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/news.itmo.ru\/en\/startups_and_business\/startup\/news\/10138\/\">Demo day at ITMO Preaccelerator<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"https:\/\/habr.com\/en\/company\/spbifmo\/blog\/504546\/\">A closer look at ITMO University<\/a><\/p>\n<\/li>\n<\/ul>\n<hr\/>\n<\/div>\n<\/div>\n<\/div>\n<p><!----><!----><\/div>\n<p><!----><!----><br \/> \u0441\u0441\u044b\u043b\u043a\u0430 \u043d\u0430 \u043e\u0440\u0438\u0433\u0438\u043d\u0430\u043b \u0441\u0442\u0430\u0442\u044c\u0438 <a href=\"https:\/\/habr.com\/ru\/articles\/548328\/\"> https:\/\/habr.com\/ru\/articles\/548328\/<\/a><br \/><\/br><\/br><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-411873","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/savepearlharbor.com\/index.php?rest_route=\/wp\/v2\/posts\/411873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/savepearlharbor.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/savepearlharbor.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/savepearlharbor.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/savepearlharbor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=411873"}],"version-history":[{"count":0,"href":"https:\/\/savepearlharbor.com\/index.php?rest_route=\/wp\/v2\/posts\/411873\/revisions"}],"wp:attachment":[{"href":"https:\/\/savepearlharbor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=411873"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/savepearlharbor.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=411873"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/savepearlharbor.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=411873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}